Refund policy

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returns/Exchanges
Our perishable goods (cakes, cookies, treats, etc.), and custom products (such as special orders or personalized items), cannot be returned or exchanged. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds 
All deposits are non-refundable. 

You can always contact us with questions at hello@paigesbakehouse.com.